• +91-8917426737 (0900-1800 Hrs. IST)

Contact Information

  • 1135, FF, Landmark Cyber Park, Sec 67, Gurugram, Haryana-122101

  • +91-8917426737 (0900-1800 Hrs. IST)




SPCT program will enable participants to solve problems with a structured approach. They will be exposed to different tools that can be used for solving problems. They will also appreciate the role of critical thinking in generating possible alternative solutions. 


  • Participants will Learn to identify the real problem, breaking down a complex problem, generating possible solutions, selecting the best solution for resolving the problem 

  • Get exposure to several tools for every step of problem resolution 

  • Promotes logical approach to solve problems 

  • Improved problem-solving abilities resulting it faster resolution of issues 


1 Day  

Employees in 1-3 years' work experience range 

Simulations, Videos, Case Study, Classroom Lecture (Online/ Offline) 

Module 1: Introduction to Critical Thinking and Problem-Solving

  1. Understanding the Importance of Critical Thinking in Problem-Solving.
  2. Key Components and Characteristics of Critical Thinking.

Module 2: Developing Critical Thinking Skills

  1. Analytical Thinking: Breaking Down Complex Issues.
  2. Creative Thinking: Generating Innovative Solutions.

Module 3: Problem Identification and Definition

  1. Identifying Underlying Issues and Root Causes.
  2. Defining the Problem Clearly and Precisely.

Module 4: Information Gathering and Analysis

  1. Gathering Relevant Data and Information.
  2. Evaluating Information for Reliability and Relevance.

Module 5: Critical Thinking Tools and Techniques

  1. SWOT Analysis: Identifying Strengths, Weaknesses, Opportunities, and Threats.
  2. Cause and Effect Analysis: Understanding Relationships and Impacts.

Module 6: Decision-Making with Critical Thinking

  1. Rational Decision-Making: Weighing Options and Consequences.
  2. Balancing Intuition and Evidence in Decision-Making.

Module 7: Creative Problem-Solving

  1. Brainstorming: Generating Diverse Ideas.
  2. Lateral Thinking: Exploring Unconventional Solutions.

Module 8: Evaluating and Selecting Solutions

  1. Criteria-Based Decision-Making: Assessing Options Against Clear Criteria.
  2. Risk Assessment and Mitigation in Decision-Making.

Module 9: Implementing and Testing Solutions

  1. Developing Action Plans for Solution Implementation.
  2. Pilot Testing and Iterative Problem-Solving.

Module 10: Communication and Collaboration in Critical Thinking

  1. Articulating and Communicating Complex Ideas Effectively.
  2. Collaborative Problem-Solving and Group Critical Thinking.

Module 11: Overcoming Cognitive Biases

  1. Recognizing Common Cognitive Biases and Fallacies.
  2. Strategies for Mitigating Biases in Decision-Making.

Module 12: Continuous Improvement and Application of Critical Thinking

  1. Reflecting on Critical Thinking Process: Identifying Strengths and Areas for Improvement.
  2. Strategies for Ongoing Learning and Skill Development in Critical Thinking.

Activities and Learning Methods:

  1. Case studies and real-world examples.
  2. Group discussions and peer sharing.
  3. Interactive workshops and role-playing exercises.
  4. Critical thinking exercises and simulations.
  5. Brainstorming and idea generation sessions.
  6. Problem-solving scenarios and analyses.
  7. Ethical dilemma discussions and analyses.

Action planning for applying critical thinking skills.

SIMULATION: Sherlocked

  • Sherlocked as the name suggests is a murder mystery simulation. 

  • Participants are required identify the clues, think critically and resolve the mystery. 

  • Participants will learn how to discard the irrelevant information and focus on the relevant details. 


Sharique Martin, ABC Healthcare, Australia

I guess my own 'Sherlock' skills need upskilling :D.  Thank you, I enjoyed it.