• +91-8917426737 (0900-1800 Hrs. IST)

Contact Information

  • 1135, FF, Landmark Cyber Park, Sec 67, Gurugram, Haryana-122101

  • +91-8917426737 (0900-1800 Hrs. IST)

MANAGING SELF

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SOLVING PROBLEMS WITH CRITICAL THINKING

 

SPCT program will enable participants to solve problems with a structured approach. They will be exposed to different tools that can be used for solving problems. They will also appreciate the role of critical thinking in generating possible alternative solutions. 

LEARNING OUTCOMES 

  • Participants will Learn to identify the real problem, breaking down a complex problem, generating possible solutions, selecting the best solution for resolving the problem 

  • Get exposure to several tools for every step of problem resolution 

  • Promotes logical approach to solve problems 

  • Improved problem-solving abilities resulting it faster resolution of issues 

 

1 Day  

Employees in 1-3 years' work experience range 

Simulations, Videos, Case Study, Classroom Lecture (Online/ Offline) 

Module 1: Introduction to Critical Thinking and Problem-Solving

  1. Understanding the Importance of Critical Thinking in Problem-Solving.
  2. Key Components and Characteristics of Critical Thinking.

Module 2: Developing Critical Thinking Skills

  1. Analytical Thinking: Breaking Down Complex Issues.
  2. Creative Thinking: Generating Innovative Solutions.

Module 3: Problem Identification and Definition

  1. Identifying Underlying Issues and Root Causes.
  2. Defining the Problem Clearly and Precisely.

Module 4: Information Gathering and Analysis

  1. Gathering Relevant Data and Information.
  2. Evaluating Information for Reliability and Relevance.

Module 5: Critical Thinking Tools and Techniques

  1. SWOT Analysis: Identifying Strengths, Weaknesses, Opportunities, and Threats.
  2. Cause and Effect Analysis: Understanding Relationships and Impacts.

Module 6: Decision-Making with Critical Thinking

  1. Rational Decision-Making: Weighing Options and Consequences.
  2. Balancing Intuition and Evidence in Decision-Making.

Module 7: Creative Problem-Solving

  1. Brainstorming: Generating Diverse Ideas.
  2. Lateral Thinking: Exploring Unconventional Solutions.

Module 8: Evaluating and Selecting Solutions

  1. Criteria-Based Decision-Making: Assessing Options Against Clear Criteria.
  2. Risk Assessment and Mitigation in Decision-Making.

Module 9: Implementing and Testing Solutions

  1. Developing Action Plans for Solution Implementation.
  2. Pilot Testing and Iterative Problem-Solving.

Module 10: Communication and Collaboration in Critical Thinking

  1. Articulating and Communicating Complex Ideas Effectively.
  2. Collaborative Problem-Solving and Group Critical Thinking.

Module 11: Overcoming Cognitive Biases

  1. Recognizing Common Cognitive Biases and Fallacies.
  2. Strategies for Mitigating Biases in Decision-Making.

Module 12: Continuous Improvement and Application of Critical Thinking

  1. Reflecting on Critical Thinking Process: Identifying Strengths and Areas for Improvement.
  2. Strategies for Ongoing Learning and Skill Development in Critical Thinking.

Activities and Learning Methods:

  1. Case studies and real-world examples.
  2. Group discussions and peer sharing.
  3. Interactive workshops and role-playing exercises.
  4. Critical thinking exercises and simulations.
  5. Brainstorming and idea generation sessions.
  6. Problem-solving scenarios and analyses.
  7. Ethical dilemma discussions and analyses.

Action planning for applying critical thinking skills.

SIMULATION: Sherlocked

  • Sherlocked as the name suggests is a murder mystery simulation. 

  • Participants are required identify the clues, think critically and resolve the mystery. 

  • Participants will learn how to discard the irrelevant information and focus on the relevant details. 

 

Sharique Martin, ABC Healthcare, Australia

I guess my own 'Sherlock' skills need upskilling :D.  Thank you, I enjoyed it.

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BEING CREATIVE & THINKING LATERALLY

 

BCTL is designed to make participants use lateral and creative thinking to generate multiple, different, and unexpected solutions. Lateral thinking offers a somewhat structured way to generate new ideas, while creativity opens the door to all possibilities. 

LEARNING OUTCOMES 

  • Participants will learn how to think laterally and how that is different from vertical thinking. They will also learn to generate creative solutions for problems at hand. 

  • Participants will get a first-hand experience of various tools that can be used for the above purpose. 

  • Promotes logical approach to solve problems 

  • Improved problem-solving abilities resulting it faster resolution of issues 

  

1 Day 

Employees in 5-10 years’ work experience range 

Simulations, Videos, Case Study, Classroom Lecture (Online/ Offline) 

Module 1: Introduction to Creative and Lateral Thinking

  1. Understanding the Importance of Creativity in Today's Workplace.
  2. Differentiating Between Linear and Lateral Thinking.

Module 2: Developing Creative Mindsets

  1. Cultivating a Growth Mindset for Creativity and Innovation.
  2. Overcoming Creative Blocks and Resistance to Change.

Module 3: Stimulating Creativity

  1. Creating an Environment Conducive to Creative Thinking.
  2. Incorporating Play, Curiosity, and Exploration.

Module 4: Divergent and Convergent Thinking

  1. Divergent Thinking: Generating a Wide Range of Ideas.
  2. Convergent Thinking: Selecting and Refining the Best Ideas.

Module 5: Creative Idea Generation Techniques

  1. Brainstorming: Encouraging Free-Flowing Idea Generation.
  2. Mind Mapping: Visualizing Connections and Possibilities.

Module 6: Lateral Thinking Strategies

  1. Challenging Assumptions and Breaking Mental Barriers.
  2. Using Provocative Questions and Analogies.

Module 7: Applying Creativity to Problem-Solving

  1. Using Creative Techniques to Approach Complex Problems.
  2. Iterative Problem-Solving and Learning from Failures.

Module 8: Design Thinking and User-Centered Innovation

  1. Introduction to Design Thinking Principles.
  2. Empathetic Understanding and Innovating for User Needs.

Module 9: Enhancing Communication and Presentation of Creative Ideas

  1. Effectively Communicating Complex Ideas and Concepts.
  2. Storytelling and Visual Aids for Engaging Presentations.

Module 10: Encouraging and Fostering Collaborative Creativity

  1. Creating a Collaborative and Inclusive Creative Environment.
  2. Team-Based Creative Problem-Solving and Ideation.

Module 11: Overcoming Creative Challenges and Criticism

  1. Handling Resistance to New Ideas and Innovations.
  2. Embracing Constructive Feedback and Iteration.

Module 12: Continuous Improvement in Creative and Lateral Thinking

  1. Reflecting on Creative Processes: Identifying Successes and Areas for Growth.
  2. Strategies for Ongoing Learning and Skill Development in Creativity.

Activities and Learning Methods:

  1. Creative thinking exercises and brainstorming sessions.
  2. Group discussions and peer sharing.
  3. Interactive workshops and ideation games.
  4. Design thinking activities and empathy exercises.
  5. Lateral thinking puzzles and challenges.
  6. Storytelling and visual presentation practice.
  7. Collaborative problem-solving simulations.

Reflection and action planning for creative growth.

SIMULATION: Survivors Of Tumbouctou

  • Survivors of Tombouctou is an excellent simulation on lateral thinking and creative solutions. The simulation makes 

  • Participants take decisions related to life and death in hostile situations. 

  • Participants learn how to think beyond the routine.

 

Amit Jain, Bridgestone

It was an amazing experience while getting exposed to the real-life challenges on how to maneuver during difficult situations. Looking forward to more such kind of programs.