SPCT program will enable participants to solve problems with a structured approach. They will be exposed to different tools that can be used for solving problems. They will also appreciate the role of critical thinking in generating possible alternative solutions.
Participants will Learn to identify the real problem, breaking down a complex problem, generating possible solutions, selecting the best solution for resolving the problem
Get exposure to several tools for every step of problem resolution
Promotes logical approach to solve problems
Improved problem-solving abilities resulting it faster resolution of issues
Employees in 1-3 years' work experience range
Simulations, Videos, Case Study, Classroom Lecture (Online/ Offline)
Module 1: Introduction to Critical Thinking and Problem-Solving
- Understanding the Importance of Critical Thinking in Problem-Solving.
- Key Components and Characteristics of Critical Thinking.
Module 2: Developing Critical Thinking Skills
- Analytical Thinking: Breaking Down Complex Issues.
- Creative Thinking: Generating Innovative Solutions.
Module 3: Problem Identification and Definition
- Identifying Underlying Issues and Root Causes.
- Defining the Problem Clearly and Precisely.
Module 4: Information Gathering and Analysis
- Gathering Relevant Data and Information.
- Evaluating Information for Reliability and Relevance.
Module 5: Critical Thinking Tools and Techniques
- SWOT Analysis: Identifying Strengths, Weaknesses, Opportunities, and Threats.
- Cause and Effect Analysis: Understanding Relationships and Impacts.
Module 6: Decision-Making with Critical Thinking
- Rational Decision-Making: Weighing Options and Consequences.
- Balancing Intuition and Evidence in Decision-Making.
Module 7: Creative Problem-Solving
- Brainstorming: Generating Diverse Ideas.
- Lateral Thinking: Exploring Unconventional Solutions.
Module 8: Evaluating and Selecting Solutions
- Criteria-Based Decision-Making: Assessing Options Against Clear Criteria.
- Risk Assessment and Mitigation in Decision-Making.
Module 9: Implementing and Testing Solutions
- Developing Action Plans for Solution Implementation.
- Pilot Testing and Iterative Problem-Solving.
Module 10: Communication and Collaboration in Critical Thinking
- Articulating and Communicating Complex Ideas Effectively.
- Collaborative Problem-Solving and Group Critical Thinking.
Module 11: Overcoming Cognitive Biases
- Recognizing Common Cognitive Biases and Fallacies.
- Strategies for Mitigating Biases in Decision-Making.
Module 12: Continuous Improvement and Application of Critical Thinking
- Reflecting on Critical Thinking Process: Identifying Strengths and Areas for Improvement.
- Strategies for Ongoing Learning and Skill Development in Critical Thinking.
Activities and Learning Methods:
- Case studies and real-world examples.
- Group discussions and peer sharing.
- Interactive workshops and role-playing exercises.
- Critical thinking exercises and simulations.
- Brainstorming and idea generation sessions.
- Problem-solving scenarios and analyses.
- Ethical dilemma discussions and analyses.
Action planning for applying critical thinking skills.
Sherlocked as the name suggests is a murder mystery simulation.
Participants are required identify the clues, think critically and resolve the mystery.
Participants will learn how to discard the irrelevant information and focus on the relevant details.
Sharique Martin, ABC Healthcare, Australia
I guess my own 'Sherlock' skills need upskilling :D. Thank you, I enjoyed it.