• +91-8917426737 (0900-1800 Hrs. IST)

Contact Information

  • 1135, FF, Landmark Cyber Park, Sec 67, Gurugram, Haryana-122101

  • +91-8917426737 (0900-1800 Hrs. IST)


Leadership Communication & Influencing


The key learning objectives of the program are to make participants understand and practice how 

  • Clear communication aligns employees with strategic goals 

  • Difficult conversation can be disastrous for the organization 

  • Influence with and without authority can be used for achieving win-win results 

  • Participants will appreciate why clarity while communicating goals is critical 

  • Participants will understand how to build trust, encourage transparency and improve engagement 

  • Participants can better contribute towards creating a collaborative and inclusive workplace culture 


2 Days 

Managers in Mid and Senior Management roles 

Simulations, Videos, Case Study, Classroom Lecture (Online) 

Module 1: Introduction to Leadership Communication & Influencing

  1. Understanding the Importance of Communication and Influencing in Leadership.
  2. Role of Communication and Influence in Achieving Organisational Goals.
  3. Overview of Key Concepts and Principles.

Module 2: Effective Communication Foundations

  1. Elements of Effective Communication: Verbal, Nonverbal, and Written.
  2. Active Listening and Empathetic Communication.
  3. Clear and Concise Message Delivery.

Module 3: Tailoring Communication to Different Audiences

  1. Understanding Different Communication Styles.
  2. Adapting Communication for Different Stakeholders: Teams, Peers, Executives, Clients.
  3. Overcoming Communication Barriers and Misunderstandings.

Module 4: Persuasive Communication Techniques

  1. Building Credibility and Trust through Communication.
  2. Framing Messages for Impact: Emotional and Logical Appeals.
  3. Storytelling as a Powerful Persuasion Tool.

Module 5: Influencing Strategies

  1. Principles of Effective Influence.
  2. Building Relationships for Effective Influence.
  3. Using Social Proof, Authority, and Reciprocity.

Module 6: Conflict Resolution and Difficult Conversations

  1. Approaches to Resolving Conflicts through Communication.
  2. Handling Difficult Conversations with Empathy and Diplomacy.
  3. Turning Conflict into Positive Outcomes.

Module 7: Leading with Authenticity

  1. Authentic Leadership and its Role in Communication and Influence.
  2. Aligning Values with Communication: Fostering Trust and Credibility.
  3. Personal Branding and Communication Style.

Module 8: Communication and Influence in Team Leadership

  1. Communicating Vision, Goals, and Expectations.
  2. Motivating and Inspiring Teams through Effective Communication.
  3. Giving Constructive Feedback and Recognition.

Module 9: Leading Change through Communication

  1. Communicating Change: Addressing Resistance and Navigating Uncertainty.
  2. Creating a Communication Plan for Change Initiatives.
  3. Overcoming Resistance with Persuasive Messaging.

Module 10: Communication Technology and Digital Leadership

  1. Leveraging Digital Tools for Effective Communication.
  2. Virtual Leadership: Effective Communication in Remote and Virtual Environments.
  3. Balancing Digital Communication with Personal Connection.

Module 11: Public Speaking and Presentation Skills

  1. Principles of Compelling Public Speaking.
  2. Structuring Engaging Presentations.
  3. Overcoming Stage Fright and Nervousness.

Module 12: Practicing Leadership Communication & Influencing

  1. Role-Playing and Simulations: Applying Communication and Influence Strategies.
  2. Group Discussions and Feedback Sessions.
  3. Real-world Application: Developing a Communication and Influence Action Plan.

Activities and Learning Methods:

  1. Interactive workshops and role-playing exercises.
  2. Case studies and real-world examples.
  3. Group discussions and peer feedback.
  4. Presentation practice and coaching.
  5. Video analysis and self-assessment.
  6. Guest speakers and leadership communication stories.
  7. Reflection and journaling exercises.
  8. Action planning and goal setting.

This content outline aims to provide a comprehensive training program that helps participants develop effective communication skills, persuasive techniques, and strategies for influencing others in a leadership context. The program encourages experiential learning, practical application, and continuous improvement in leadership communication and influence.

Participants will use simulations of at least 2 hours duration. Leadership simulations around importance of clarity in communication, sharing of information and goal alignment. They will also use simulations depicting real life transactions. 

Jayesh Dhareshwar, SFL:

Wonderful program with a good insight on the types of Communications, Conflicts, Disputes, Power & Influencing.